Customer Service Representative 

Sebring, OH

Location: Sebring, OH

Job Description: We are looking for a Customer Service Representative to manage assigned customer accounts in a Manufacturing facility.


  • Inside sales contact for our customer base. Processing all necessary projects, orders, and paperwork to meet customer needs and expectations.
  • Maintain direct communication with management, customer, sales, and production.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Maintaining Excel Database
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.

Requirements – Possess core skills consisting of:

  • 3 years of previous experience in a manufacturing environment and customer service
  • Proficient in Microsoft & Excel
  • Extreme attention to detail
  • Great oral and written communication skills
  • Printing/Packaging Industry experience helpful, but not required
  • Full-Time – Will be required to work 40 hours a week (Monday thru Friday)

MPI offers a competitive wage, health insurance, 401k, paid holidays & vacation.

Email your resume, references, and salary requirements to Account Service Manager at