Location: Sebring, OH
Job Description: We are looking for a Customer Service Representative to manage assigned customer accounts in a Manufacturing facility.
Responsibilities:
- Inside sales contact for our customer base. Processing all necessary projects, orders, and paperwork to meet customer needs and expectations.
- Maintain direct communication with management, customer, sales, and production.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Maintaining Excel Database
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
Requirements – Possess core skills consisting of:
- 3 years of previous experience in a manufacturing environment and customer service
- Proficient in Microsoft & Excel
- Extreme attention to detail
- Great oral and written communication skills
- Printing/Packaging Industry experience helpful, but not required
- Full-Time – Will be required to work 40 hours a week (Monday thru Friday)
MPI offers a competitive wage, health insurance, 401k, paid holidays & vacation.
Email your resume, references, and salary requirements to Account Service Manager at michellm@mpilabels.com
